At Kensington Computers & Laptop Repair we handle all types of dropped, corrupted and seriously damaged Western Digital hard drives and provide excellent solutions for all kinds of data loss scenarios. The company provides both internal and external Western Digital hard drive data recovery solutions.

We recover data from all solid state integral storage technology and computer solid state drives – SSDs – which are in many cases in Notebooks, iPads, and laptop devices.

Kensington Computers & Repair possesses an extremely experienced team of recovery engineers who have been handling data loss situations with clients over many years. We can advise on your own particular problem and then put our 100 percent effort into resolving it. Given the initial information you provide we’ll give you a fast quote for the job, either verbally or by email.

Western Digital Data Recovery in the capital

Both home users and business customers rely on us to get back their lost files. Kensington Computers & Laptop Repair works to the goal of a totally successful Western Digital data recovery service, together with our dedicated customer service quality assurance. With your hard drive media in our hands, we carry out a thorough diagnosis and recovery process.

For both internal and external hard drive data recovery, we first do a visual and electrical inspection, then firmware checks and finally a magnetic media analysis. Any faulty components that we discover on the Western Digital hard drive are automatically replaced with comparable new parts. Firmware upgrades are also part of our service. Kensington Computers & Laptop Repair data recovery engineers are fully certified and optimally trained in this specialist process of retrieving encrypted drives and files. We know every type of operating system back to front, so data recovery is usually guaranteed 100 percent.

Kensington Computers & Laptop Repair provide a free collection and return service of your device in West London.  We adhere to all General Data Protection Regulations and are of course registered with the Information Commissioner’s Office.  You can therefore rest assured that all your personal and precious business data is processed in a safe and secure environment by our qualified and experienced data recovery engineers. In fact, when it comes to recovering data from faulty data storage devices in the greater part of London the success rates of Kensington Computers & Laptop Repair are second to none.

External Hard Drive Repair and Data Recovery

For all types of makes and models, every year we repair and recover data from faulty external hard drives in their hundreds. Often their actual size and constant use of these devices leaves them vulnerable to drops, knocks, liquid damage, component and electrical failures. A common problem is when the devices are not recognised by the host computer. They can start making buzzing or clicking sounds.

At the Kensington Computers & Laptop Repair service centre our technicians can often straightway diagnose the exact nature of the problem even while you wait. We’ll replace faulty components, reformat the drive, take out the data, test it, then copy it to a brand new USB drive. It’s then dispatched to you securely, either to your home address or business in central and south London.

We can also perform…

• NAS Recovery and Repair

• RAID Server Recovery and Rebuild

Data Rescue and Data Restore Processes

Perhaps not surprisingly, most of our work involves Data Recovery Services from hard disk drives. Here we give a brief description of the activities our engineers engage in when recovering data from your faulty hard drive:

• Swapping, repairing and re-programming damaged hard drive PCBs, including those with on board USB connector - such as Western Digital MyPassport.

• Replacing and testing ROM chips.

• Hard disk drive Read/Write head stack replacement - this is when you hear those clicking or buzzing sounds made by hard disk drives.

• Hard Disk Drive Platter Swap Out - this is when, for example, a spindle motor has seized up. It’s a fiddly and complex operation where our technicians use specialist tools and have the meticulous task of installing components in a new hard drive assembly.

• Hard disk drive Read/Write head replacement - this is needed in about 60 percent of all the hard drive failures we come across. The work involves matching and sourcing the exact parts. Again, we use specialist tools and test equipment - like a hard disk drive imaging device that can create Read/Write head maps, deal with bad sectors and read errors. It also allows the transfer of data from the repaired hard drive. Once Kensington Computers & Laptop repair technicians have restored operational functionality to your hard disk drive, they’ll then begin to extract the data and transfer it to suitable return media.

Return of your Data

The quality of all your returned data is checked completely manually by one of our data recovery experts. Once it’s been ‘validated’ we’ll email you a file list for you to check. If you’re happy with the returned content we will transfer your data to an external hard disk drive or equivalent storage media ready for collection or delivery back to your home or business.

Kensington Computers & Laptop Repair will keep a copy of your recovered data for up to 14 days in the rare event that there is a problem with the data returned. Obviously, for your own peace of mind and security, all copies of any data stored on the hard disk after that period are securely destroyed.

• Incorrectly formatted hard disk drives

• Hard drive becomes inaccessible

• Hard drive making knocking or clicking sound

• Misalignment of Read/Write heads

• Motor and spindle related issues

• Media surface contamination or damage

• Boot-up sector or partition issues

• Corruption of system files

• Hard drive is not detected in BIOS at all

• Liquid damage from spillages

• Corrupted file allocation table

• Component failure and mechanical errors

My Passport SSD
My Passport Ultra
My Passport
My Passport Ultra Metal
My Passport for Mac
My Passport Wireless SSD
My Passport Wireless Pro
My Passport Wireless
My Passport Pro
My Passport Air
My Cloud Home
My Cloud Home Duo
My Cloud
My Cloud Mirror Gen2
My Cloud PR2100

My Cloud Mirror
My Cloud PR4100
My Cloud EX2 Ultra
My Cloud EX2
My Cloud EX4
My Cloud EX2100
My Cloud EX4100
My Cloud DL2100
My Cloud DL4100
My Book Duo
My Book
My Book for Mac
My Book AV-TV
My Book Pro
My Book Duo

WD Red
WD Red (Mobile)
WD Red Pro
WD Purple
WD AV
WD Blue SSHD
WD Black SSHD
WD Desktop Performance
WD Desktop Mainstream
WD Network
WD Laptop Mainstream
WD Elements Portable
WD Elements Desktop
WD easystore Portable
WD easystore Desktop

My Book Thunderbolt Duo
WD Blue 3D NAND SSD
WD Blue SSD
WD Black PCIe SSD
WD Black NVMe SSD
WD Green SSD
WD Blue
WD Blue (Mobile)
WD Black
WD Black (Mobile)
WD Gold
WD RE / WD RE4
WD Re+
WD Se
WD Ae